Ort House


	ORT House Conference Centre

Security
On-line transactions with Pavilion Publishing are secure.
This is due to our use of a secure payment gateway for the collection of your card details. Netbanx deals with all transactions. Information you pass on at the payment page, including your credit or debit card numbers and name and address, are encrypted (scrambled into coded bits). The information is then taken off the Internet and passed to the bank on a private link. The information passed at the payment page is not held in clear text on any web site involved in this process. None of our customers has reported fraudulent use of a credit or debit card as a result of purchases made on our website.
Contact info@pavpub.com with any queries

Privacy Statement
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will not pass your e-mail address to other trusted traders unless you agree. The type of information we will collect about you includes:
· your name
· address
· phone number
· email address
· credit/debit card details
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. The person responsible for privacy (who you ought to contact if you want to opt out of any mailing lists) is info@pavpub.com

Copyright
All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright of Pavilion Publishing (Brighton) Ltd and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with Pavilion Publishing (Brighton) Ltd or using this Web site as a shopping resource. Any other use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or republication--without the prior written permission of Pavilion Publishing (Brighton) Ltd is strictly prohibited.

Terms and Conditions
We will make every effort to despatch your materials within five working days (subject to availability). We do not send materials for preview. However, we are happy to refund your payment in full if the materials do not meet with your requirements. Simply return them within 21 days of receipt, together with our invoice. Please return items by recorded delivery and use the original or comparable packaging so that they arrive back with us in good condition. No responsibility will be accepted for goods lost in the post that have not been returned by recorded delivery. We regret that we cannot return video and audio resources. Please mention whether you require this service when ordering. Return goods to: The Ironworks, Cheapside, Brighton, BN1 4ZZ. Prices may be subject to change without notice.

Customer Satisfaction
We want to provide all our customers with a prompt, efficient service and high calibre publications and conferences. So, if for any reason, you are not completely happy with any aspect of Pavilion's services or products, please email info@pavpub.com with details and we will respond within 5 working days.We will treat your comments as confidential.

Disclaimer
To the fullest extent permitted at law, Pavilion Publishing (Brighton) Ltd is providing this web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. in addition, Pavilion Publishing (Brighton) Ltd does not represent or warrant that the information accessible via this web site is accurate, complete or current. Price and availability information is subject to change without notice. Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Pavilion Publishing (Brighton) Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Our Company Details & Address
Pavilion
Richmond House
Richmond Road Brighton
BN2 3RL
United Kingdom
Phone:
+44 1273 623222
Fax:
+44 1273 625526
www.pavpub.com
Vat. Reg. No. 475729601

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